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Public Works

 Travis Bagby , Head of Public Works    319-455-2459

          Chris Rodman

          Jake Siggins

          Ryan Stoneking   

          Keith Woods

 

 The Public Works Maintenance Shop is located on E Market Street.   

 

Water Shut Offs 

PURPOSE: It shall be the purpose of the City of Lisbon Water Shut Off Policy to establish guidelines for the collection of delinquent water bills. 

GENERAL PROVISIONS: 

  1. Water Bills. As per Section 92.04 of the Code of Ordinances of the City of Lisbon, Iowa, 1997, bills for water service are due and payable by the 20th of each month. Bills not paid when due shall be considered delinquent.
  2. Free Penalty. All accounts are eligible for 1 free penalty every 12 calendar months, not calendar year.
  3. Late Notice & Fees. A late fee of $15.00 will be assessed to all delinquent accounts. The City shall notify each delinquent customer that service will be discontinued if payment of the combined service account, including late payment charges, is not received within seven days of the date specified in the notice of delinquency. Such notice shall be sent by ordinary mail to the customer in whose name the delinquent charges were incurred and shall inform the customer of the nature of the delinquency and afford the customer the opportunity for a hearing prior to the discontinuance.
  4. Hearing. If a hearing is requested by noon of the day preceding the shut off, the City Administrator shall conduct an informal hearing and shall make a determination as to whether the disconnection is justified. If the City Administrator finds that disconnection is justified, then such disconnection shall be made, unless payment has been received.
  5. Fees. A reconnection fee of $50.00 shall be charged if reconnection is requested during normal business hours 7:00 a.m. to 4:00 p.m. Monday through Friday, excluding holidays. A reconnect fee of $75.00 shall be charged if reconnection is requested after normal business hours. The delinquent account balance, late payment fee of $15.00, and the reconnection fee shall be paid before service is restored. Accounts with two (2) or more delinquencies in the past six (6) months shall also be required to pay a security deposit.
  6. Payment Arrangements. Payment arrangements will be accepted to help clear past due accounts. A signed statement needs to be on file with the City before 9:00 a.m. on the day of discontinuance of service to avoid disconnection. If a customer does not fulfill the agreement and misses a payment, the agreement will be immediately voided and service will be disconnected until the account is paid in full.